Why Armchair Answercall?
No more lost business
80% of callers hang up when connected to an answer machine. 75% refuse to wait beyond six rings. A busy signal puts off 80% of first time callers – permanently. Armchair Answercall captures all your calls – quickly, personally, efficiently.
To be a quality organisation
Having phone calls answered quickly and efficiently enhances your company’s image and improves customer relations.
To give the personal touch
We answer calls in person. There are no automated responses, no waiting endlessly to speak to a person.
To minimise frustration
Callers who have trouble getting through may vent their frustration on your staff. Armchair Answercall eliminates the source of the frustration.
To serve customers for longer
Armchair Answercall will answer all your incoming calls 7 days a week.
To increase productivity
When your staff haven’t got to worry about answering the phone they can concentrate on other matters. Armchair Answercall will increase your organisation’s effectiveness and productivity.
"Several of my clients have left telephone messages with Armchair Answercall and later on commented to me words to the effect “your lady who answered the phone was very nice” or “efficient” or “good”. They have invariably been positive comments and I would like to thank your team for presenting my company in such a positive light."
The Best of Richmond
We’re delighted to announce our winning of The Institute of Transport Management Customer Service Solution Company 2008 Award. The Institute is dedicated to monitoring and improving standards throughout the transport industry so we are particularly pleased to have been singled
