How it works
You simply direct your phone lines to us when you’re unable to answer your calls. This could be while you’re in a meeting, out of the office or as cover to your existing contact centre.
The divert to Armchair can be programmed to suit your requirements. When your call has been diverted, Armchair Answercall will recognise it, answer in your company name and create the impression we’re working within your company. It' seamless.
The service is easy to set up and monitor, works with your existing phone system and is tailored to suit your business. Our receptionists can take messages and forward them on, place your orders on line or patch callers to the relevant department."I would like to congratulate you on your service since August 2005 - one of the best business decisions I have made."
Financial Planning (Wales) Ltd
We’re delighted to announce our winning of The Institute of Transport Management Customer Service Solution Company 2008 Award. The Institute is dedicated to monitoring and improving standards throughout the transport industry so we are particularly pleased to have been singled
