From answering our first call back in 2000, Armchair now handles in excess of 100,000 calls a month on behalf of over 1000 clients.
We put our success down to taking pride in the level of service we give to both our clients and their customers. We also recognise that every company operates in its own unique way. That’s why we’ve made our services flexible, so that they integrate with individual business needs.
From our UK offices in Andover, Hampshire, we provide phone based customer support services to a wide range of clients – from one-man bands to nationwide dealerships.
"Although we employ a receptionist, we understand that at busy times she is unable to manage all the calls into the business. Armchair ensures that when our receptionist is on the phone, or away from her desk, the call is still answered and a detailed message taken"
Saab Fulham
We’re delighted to announce our winning of The Institute of Transport Management Customer Service Solution Company 2008 Award. The Institute is dedicated to monitoring and improving standards throughout the transport industry so we are particularly pleased to have been singled
